Schubert came to our house on time always. He sends texts and emails to let you know exactly when he would arrive. His crew was meticulous and they removed the pits and scratches frm counter top. Our black granite top was damaged when 2 shelves of Corning Ware fell down and broke. It took time to match the exact intensity of the black granite but they did it. They filled in the damaged area and then sanded the area. It is perfect. Thank you so much.